Chief Executive Officer - Derby, United Kingdom - Derbyshire Community Bank

Description

Job description for the Chief Executive Officer, Derbyshire Community Bank.

Title:
Chief Executive Officer

Reports to:
Credit union board

Responsible for:
Credit union strategic and operational leadership

Location:
Derby, with occasional travel within the East Midlands, and very occasionally the rest of the UK.

Role Summary:


The CEO is the senior staff member of the credit union, and is accountable to the board for strategic and operational leadership and for implementation of the strategic plan. The CEO will set the tone for the organisational culture, reflecting the values and objectives of the credit union.

Key responsibilities:


To provide operational and strategic leadership of the credit union, and deliver the strategic plan as agreed with the board

To be responsible for the successful operation, growth and development of the credit union.

To have overall responsibility for compliance with all the regulatory and financial controls in relation to the operation of the credit union.

To promote, develop and deliver the credit union's business plans, operational plans, products, and services to ensure delivery of desirable, high quality services to our members, whilst achieving continuous improvements to member services.

To provide strategic, operational and financial management of the business, focussing on business development, financial accounting, credit control, resource management and people management.

To be responsible for the management and development of the people working for the credit union, including the recruitment, training and retention of paid staff and credit union volunteers.

To maintain effective working relationships with the board of directors, other stakeholders and credit unions and to provide support to those parties when required. Recognising that the credit union is a member-owned co-operative, to foster good relationships with all members - savers and borrowers alike - and to help all members feel that they are part of the credit union, and not just a

'customer'

The post holder will have a strong commitment to co-operative values and principles.

Core competencies, knowledge and experience:


Essential Competencies
Strategy and planning

Communication

Ability to relate to, and to focus on, members' needs and demands

Ability to recognise and respond to market needs

Leadership

Internal and external relationship management

Partnership working

5+ years in senior leadership roles

Senior level experience in credit union, banking, accounting, or the third sector

Financial literacy, (P&L, budget, management accounts & trial balance interpretation)

Awareness of trends in the financial service market, and the ability to act responsively to changes in trend data

Financial and operational performance management

People leadership, staff/volunteer development, and coaching

Risk recognition, mitigation and management

Understanding of regulatory requirements

Ability to develop and implement innovative solutions

High Level IT Skills

High Level Communication Skills

Resilient

Self-motivated


Desirable Competencies
Managing change in a dynamic financial environment

Commercial awareness

Influencing key senior relationships

Knowledge of the credit union movement

Development of commercial partnerships

Contract and supplier management

Experience of Volunteers and Voluntary Organisations

Educated to degree level or equivalent

Relevant professional qualification


Accountabilities

Strategic leadership:

• Maintaining awareness of relevant economic and competitor developments
• Maintaining awareness of organisational trend data, and key performance indicators
• Development, adaptation and implementation of strategic and other plans to accommodate changing market and other forces
• Representation of the credit union to external stakeholders
• Coordination of the strategic planning process
• Implementation of strategic plan

Delivery of strategic objectives


Business leadership

• Effective performance management and reporting
• Internal and external communications across platforms
• Setting the tone and leading by example
• Development of products and services; achieving required service levels, and meeting member and other stakeholders' needs effectively through services offered
• Ensuring overall operational efficiency.

Risk management

• Maintenance of financial, business and operational risk registers
• Maintenance and implementation of all required risk management procedures and associated controls
• Maintenance of full regulatory compliance, (P.R.A., F.C.A. and credit union regulations)
• Interface with regulatory bodies, trade bodies and other business influencers
• Interface with legal and other advisory services where business needs require
• Willing and able to become the registered Senior Manager and Money Laundering Reporting Officer with the Financial Co