Flood and Climate Resilience Officer - Guildford, United Kingdom - Connect2Surrey
Description
Day to day tasks:
- Responding using standard templates: requesting more information or issuing standard responses
- Passing case information to relevant officers
- Forwarding nonrelevant messages to appropriate location
- Inputting and management of data within Excel spread sheets
- Allocating cases for officers to assess and supporting team:
- Assessing case numbers across the team
- Discussing current caseloads and allocating cases to balance workloads for team members
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