Band 8a Dental Matron - Birmingham, United Kingdom - Birmingham Community Healthcare NHS FT

Tom O´Connor

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Tom O´Connor

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Description

In collaboration with the Professional Lead promote development of audit activity to enable benchmarking of services and clinical governance processes.

Ensure robust communication systems exist for the dissemination of information to Teams. To work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from wider MDT.


To maintain and improve clinical performance standards, in conjunction with wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audit etc.

In conjunction with the Professional lead to ensure that clinical audits are undertaken as per divisional clinical audit plan and to support services in overseeing improvements required where identified Work with the Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1.

To ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1.

Ensure in partnership with the DDNT & Professional Leads that adequate practice support is available for all relevant start groups To support Service Manager in the delivery of activity and performance of services, this will include clinical oversight of demand & capacity planning.

To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To proactively identify and manage risks within the service portfolio.

Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented.

To lead on the training and development of identified staff, whilst overseeing training programme for the service portfolio.


In collaboration with heads of service be responsible and accountable for the clinical operational delivery and performance within the Group and services listed in Appendix 1.


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