Receptionist/administrator(Forfar) - NOV Inc.
Description
CLOSING DATE 1 MAY 2023
As Receptionist you will be an integral member of the Administration team delivering service excellence to all visitors and callers to the Forfar site.
As the face of the business, you will greet key clients, suppliers and NOV visitors, welcoming them to the site as well as screening calls and directing callers to their destination.
You will provide critical administrative support to cross functional teams within NOV supporting various departments as and when required along with everyday tasks.
Your proficiency in Microsoft Office software including Word, Excel and Outlook will be critical to this role as will your ability to provide excellent customer service to both internal and external customers of NOV.
DUTIES & RESPONSIBILITIES:
- Answer telephone, direct, screen calls, taking and relaying messages in a timely manner
- Greet visitors on arrival at NOV Reception, provide information and safety induction and announce visitors to company employee
- Prepare and issue Door Access Control cards
- General housekeeping duties in reception area
- All facility related tasks including assisting with building maintenance requirements
- Ensure knowledge of personnel whereabouts and maintaining exact and complete signout/signin procedures for visitors and onsite staff maintain security by following procedures; monitoring logbook; issuing visitor badges; H&S induction and facility evacuation participation.
- Maintain attendance records and oncall information and distribute accordingly
- Sort outward mail including DHL packages and incoming mail for distribution.
- Provide timely responses to queries or requests from customers, suppliers and public
- Organise and arrange transport, lunches, etc as required for visitors and employees
- Order and maintain stationery levels and supplies and monitor the use of equipment within the office.
- Maintain all facility health and safety requirements and contractors
- Receive and record Service engineer customer feedback data
- Order and manage all PPE and tool requests and record accordingly
- Organise meter calibration and record accordingly.
- Maintain facility Pool Car requirements
- Processing timesheets and input into ERP system
- Manage offshore certification including survivals, medicals, vaccinations and passports
- Support Administration department with holiday cover and carry out any other duties as and when business requirements dictate as may be reasonably expected by line manager
Qualifications:
- GCSE or equivalent, level 3 or above
Experience
- Previous Reception/Administration experience (Desirable)
Skills, training or special knowledge
- Computer literacy with a good command of Microsoft Office
- Excel, Word and Outlook.
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Rig Technologies
At NOV Rig Technologies, we are harnessing the strength of knowledge and innovation that is revolutionizing the future of energy.
We build on what works, using our deep expertise to help minimize risk, increase uptime, and improve performance in drilling operations around the globe.
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