Quality Assurance Specialist - London

Job summary

We are currently recruiting a Japanese speaking QA Specialist to work in our London office. The ideal candidate should have strong QA/quality management experience, proficiency in both Japanese and English, and the ability to communicate effectively with executives, headquarters, and international stakeholders.

Responsibilities

• Consolidate fragmented QA rules into unified, company-wide standards and guidelines
• Design and manage quality metrics (defect density, test coverage, review effectiveness, etc.)
• Develop and implement QA processes, including review procedures, approval workflows, and improvement cycles
• Ensure compliance with international standards (ISO9001, CMMI, ISTQB, etc.)
• Conduct quality checks on deliverables and test processes
• Report on quality and propose improvements to executives and HQ
• Lead coordination with overseas offices and vendors
• Promote quality awareness across teams through training and initiatives

Qualifications

• Business-level proficiency in both Japanese and English
• Strong understanding of the full system development lifecycle (requirements, design, testing, operations)
• Minimum 5 years of QA/quality assurance experience in large-scale system development projects
• Proven success in establishing and standardising company-wide QA rules and frameworks
• Experience designing and managing quality metrics (KPI/KGI)
• Experience in QA leadership across multiple projects and vendors
• Excellent communication and reporting skills, including to executive and HQ levels
• Track record in driving continuous quality improvement initiatives

Desired requirements

• Experience with ISO9001, CMMI, ISTQB-based processes
• Experience collaborating with international vendors and HQ

Job description