Business Development Manager Contact Centre - London, United Kingdom - Cactus Search
Description
We are currently looking for an experienced
Business Development Manager (Contact Centre)to join a fantastic, well established business based in Greater London, London.
Key Responsibilities:
- Working with the business to target the right new clients for their Contact Centre business
- Following up on internal and external leads to move them from enquiry to appointment.
- Working towards set Business Development KPI's
- Provide first class customer service to potential new customers and portray the company in a positive manner at all times.
- B2B pipeline development engaging new prospective customers
- Pipeline management
- Working to business targets
- Ensuring a fantastic customer experience, customer journey & on boarding process
Key Skills Required:
- Excellent client engagement & client development
- Proven sales experience within a target driven environment
- Ability to organise, prioritise and manage work flow ensuring financial sales objectives are delivered /achieved
- Demonstrate the ability to consistently work towards and exceed expectations/ targets
- Exceptional interpersonal skills to engage clients, business owners and colleagues
- Ability to use own initiative to manage own performance & understand BD KPI's and adhere to them
- Experience in B2B business pipeline development
- Strong influencing / negotiation
- Great rapport building
- Highly motivated with the ability to work to targets
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