Client Service Coordinator - Wells, United Kingdom - Old Mill

Old Mill
Old Mill
Verified Company
Wells, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for a Client Service Coordinator to join our Complex Commercial Team in Wells.

As a Client Service Coordinator, you will be an integral part of our team and a key point of contact for our valued clients, strengthening client relationships and service quality.

With you deadlines are met, standards are kept and communications are flawless. You are looking for your next challenge, and we are ready to welcome you to Old Mill.


This role is busy and varied and as such, it will suit someone who thrives in a dynamic and challenging environment.


About us
At Old Mill, we pride ourselves on being happy at work.

Being happy at work boils down to a feelingWhen you feel respected, you feel motivated; when you feel trusted, you feel empowered.


Reading between the lines, it's that shared desire to learn, grow, and collaborate that keeps us all on the same page.

Creativity, commitment, and accountability; these aren't things to fear. With us, you'll learn to embrace being open-minded, challenged, passionate, and helpful.


Requirements:


About you
You are a vital touchpoint for clients ensuring correspondence is timely, accurate, and efficient.

Establishing a good rapport and high levels of trust with clients, you will contribute to the workflow within the team and therefore ultimately to client service satisfaction.


Building a knowledge base of procedures, problems, and resolutions you will be effectively communicating with the team and clients daily to ensure the flow of work, sharing, and assigning responsibilities.


You are extremely organised with the ability to work to moving deadlines, you are proactive in your approach to work, always thinking that one step ahead, and can positively drive actions and outcomes from other team members.


It is likely that you have experience in a Professional Services or Customer Service environment and can confidently demonstrate your strong administrative qualities'.

You are confident and competent in your computer skills you will be using online systems daily, such as Microsoft Teams as well as CRM, accounting software and document filing systems


Benefits

Your Perks
There is a plethora of perks to enjoy. We believe that happy employees and happy teams = productivity and success.


Old Mill employees are growing minds, not static functions, we provide funding for professional qualifications and transferable skills training is provided vivaciously.

You'll get 25 days' holiday plus bank holidays, and an extra day off for birthday celebrations. Need a bit extra? Just ask. Up to five extra days are purchasable.

Working with numbers, of course, you love a bargain - so you'll enjoy the staff discounts on savings on mobile phones, utilities, clothes and more

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