Customer Experience Advisor - Blackpool, United Kingdom - Energisave

Energisave

Verified Company

Blackpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for enthusiastic and passionate Customer Service Advisors within the electricity and gas industry. We are a rapidly growing business looking to hire leaders of the future.

We promote a fun and welcoming environment where additional incentives are regularly introduced, and the highest achievers are those who work hard and have the drive for success which then can lead to progression In our new and expanding Customer Experience Team.

Working in our fast-paced SME division, the main roles and responsibilities of this role will be:

Make comfort calls to customers who have recently signed a new gas and electricity contract

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Inform customers about services that could suit them.
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Dealing with a range of customers on a daily basis and handling anything from general enquiries to customer queries
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Use the in-house CRM system (Sugar)
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Help and assist other team members to ensure smooth running of the department
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Work to agreed targets.

Salary:
£15,000.00-£18,000.00 per year

Benefits: