Band 3 Senior Booking Co-ordinator - Birmingham, United Kingdom - Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS Foundation Trust
Birmingham Community Healthcare NHS Foundation Trust
Verified Company
Birmingham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The Temporary Staffing Service is a busy and diverse working environment which provides temporary clinical and administration staff to services across Birmingham.

We pride ourselves on providing high quality dedicated Bank members to meet staffing shortfalls in our clinical and non-clinical services.


To perform well in this position you will need to demonstrate excellent customer service skills, be a good team player who is able to use own initiative, prioritise your workload, whilst working to tight deadlines and dealing with frequently changing priorities.

Your work will mainly be telephone and IT based so you should have an excellent customer service background as well as good keyboard skills and a proven working knowledge of Microsoft Office packages is essential.

Full training will be provided for our specialist software.

You will need to be willing to learn and undertake training and development that the role requires.

Excellent written & verbal communication and interpersonal skills are essential as direct contact with a range of staff and departments internally as well as external to the Trust is pivotal to this role.

This role involves working various shifts between the hours of 8am-9pm Monday-Friday and 8am-4pm Weekends and Bank Holidays.


IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.


The Senior Booking Coordinator will be responsible for heading a small team that is tasked to manage a particular service area, ensuring requests for bank staff is met on a daily basis using the systems and processes designed to ensure efficient and appropriate use of temporary staffing.

You will be required to manage and maintain Trust's rostering system for temporary bookings to ensure our services can see their temporary staffing establishment at the click of a button.

You will work also be part of a wider HR Team, providing an efficient service, taking calls and resolving queries.


The Senior Booking Coordinator will be responsible for heading a small team that is tasked to manage a particular service area, ensuring requests for bank staff is met on a daily basis using the systems and processes designed to ensure efficient and appropriate use of temporary staffing.

You will be required to manage and maintain Trust's rostering system for temporary bookings to ensure our services can see their temporary staffing establishment at the click of a button.

You will work also be part of a wider HR Team, providing an efficient service, taking calls and resolving queries.

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