Commercial Vehicle Service Administrator - Strood, United Kingdom - Channel Commercials PLC

Channel Commercials PLC

Verified Company

Strood, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Channel Commercials PLC is a leading commercial vehicle dealer providing sales, parts and servicing for DAF Trucks, Maxus light commercial vehicles and vans in the South-East.

An opportunity has arisen at our Strood depot for a Service Administrator.
This role is a 12 month temporary contract to cover maternity leave.

Key responsibilities include:
-

Dealing with customers in person and on the telephone regarding repairs, pricing, queries and lead times.
Processing of sublet invoices
Liaising with workshop and parts staff to resolve internal queries
Developing and maintaining strong customer relationships with new and existing clients
Greeting customers with their vehicles for service and repairs
Rebooking of customers' vehicles for reported defects
Generating job cards
Assisting with invoicing and Service reception

**Essential Qualities include:
- *

Experience of working in an administration role
Experience of dealing with customers on the telephone and face to face
Good communication and interpersonal skills including written, face to face and telephone, with the ability to communicate with all levels of staff including Directors
Be able to work as part of a team
Ability to prioritise workloads
Strong planning, scheduling and followup skills
Ability to promote and maintain strong customer relationships
Ability to work well under pressure and use own initiative
Good organisational and problem solving skills
Literacy and Numeracy skills
Accurate with attention to detail
Confident and professional manner

**Desirable Qualities include:
- *