Retail Associate - London, United Kingdom - Cubitts
Description
Senior Optical Associate
40 million people wear spectacles in the UK alone, but the optical industry hasn't changed in more than three centuries.
The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values.You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer).
You will be someone that takes pride in their work, always doing it properly even when you're exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The role
- Supporting the team in leading by example to deliver exceptional customer experience and the seamless running of the store
- Act as an ambassador for Cubitts, helping to educate and excite others about our mission
- Support the daily focuses for the team, underpinned by our brand values
- To comfortably explain eye health, eyewear and prescription terminology to patients
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfecting fitting frames
- To master all the skills needed for repairing and restoring Cubitts frames
- Confidently provide Bespoke services, supported by our marketing leading technology.
- Ensure company procedures are followed to protect inventory and assets
- Support the timely execution of product launches and all displays in line with company direction
Who you are
- Aligned to and inspire our Company Brand Values
- 2 year optical experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You're highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- A genuine passion for spectacles, including their design and history
Some nice things you'll get
- Complementary spectacles
- Bespoke holiday allowance
- Personalised training and development with exclusive access to the YCN platform
- Yoga classes and lots of company socials
- Mental Health Partnership with Thrive: Mental Wellbeing
- Unlimited You Can Now Business Skills Training
- Qualified financial expert Bippit
Contract:
Full time. Permanent.
Salary:
£27,112
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