Team Manager - Kings Hill, United Kingdom - PDR Solutions

PDR Solutions
PDR Solutions
Verified Company
Kings Hill, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Are you an experienced Team Leader or Manager looking for your next role?

Do you have a proven background of motivating and mentoring a team to deliver a positive customer experience and exceed targets?

Would you like to work for an organisation that are people centred and driven by innovation?
If so then we would like to hear from you.


Our client, a unique professional services organisation are looking for an experienced
Team Manager to join their Corporate Client Relationship team.


As a
Team Manager you will be responsible for leading, motivating and developing a team of 10 Customer Service Representatives.

Working within this multi-channel team your key responsibilities will include:


  • Management of the teams resources and daily workflow.
  • Leading and motivating the team, managing performance with regular 121's.
  • Creating an environment of continuous improvement and working with the team to deliver customer excellence.
  • Developing positive working relationships with key stakeholders.
Previous Team Management is essential, as is a background working in a multi-functional team environment


You will also need:

  • Strong Workflow management skills
  • A confident, positive communication style.
  • A solution driven, proactive approach to all tasks.


Core working hours are Monday-Friday, 9am-5pm and our client offer a hybrid working environment allowing you to spend part of your time working from home.


In return for your expertise
our clients offer newly refurbished offices, free on site parking, a generous pension, private healthcare and 30 days holiday + Bank Holidays.

If you are driven, flexible, organised and thrive on delivering exceptional customer service then this is the role for you
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