Sales and Reservations Coordinator - Edinburgh, United Kingdom - The Scotsman Hotel

The Scotsman Hotel

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
SCO2824

Branch:
The Scotsman Hotel

Location:
The Scotsman Hotel, Edinburgh

Contract type:
Permanent

Hours:
Full Time

Shift pattern:5 days over 7

Hours per week:45

Posted date:20/04/2023

Closing date:22/05/2023

Who we are?

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are currently on the lookout for a Sales Reservations Coordinator to join us in our head office in Glasgow.

What is in it for you?
As part of Scotsman Hospitality, you will have access to the following benefits that include:

TRONC electronic tips
Our staff keep 100% of tips earned in venues.

Wagestream

Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
30% off of food and cinema tickets in all of our venues across Scotland.
Hotel and Apartment discounts.
Access to Scotsman Perks Benefits Portal.
Staff meals on duty.
Flexible working opportunities.
Career development through our Scotsman Steps training programme.

The Role:

As a Sales Reservations Coordinator within our team, you will be responsible for overseeing the reservations and enquiries for over 40 venues across Scotland whilst delivering an exceptional experience from the crucial first point of contact with our new and existing customers.

As a Sales Reservations Coordinator, your role will include:

Assisting with daily reservations and enquiries
Call handling of existing and potential customers
Driving prebooked sales for the business with the ability to upsell
Provide accurate and comprehensive information relating to our venues
Accurately record details onto the booking system
Maximise on cross selling opportunities and potential sales leads
Administrative assistance for all enquiries

The Person:

Enthusiastic, dedicated and hardworking individual
Able to multitask, and work well within a team as well as individually
Computer Literate, Knowledge of MS Office. Good knowledge of Word and Excel
Have entrepreneurial flair and a talent for seeing a sales opportunity where others cannot
Have a methodical and meticulous approach to their work
A great communicator with a passion for what they do

The Process:

The Scotsman is a luxury hotel which retains many original features, including luxurious floor to ceiling wood panelled rooms, grandiose marble staircase and stained glass windows.

Set across several floors, many of our character bedrooms offer truly unrivalled views of Edinburgh Castle, The Mound, Carlton Hill and The Princes Street Gardens.

If you are looking for a host venue for a truly standout event, we have a range of tastefully furnished and finished rooms and suites.