Systems Trainer - Birmingham, United Kingdom - rradar

rradar

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

rradar is a ground-breaking litigation and commercial law firm that uses legal privilege and expertise with digital tools to proactively educate, manage, advise, and deliver business solutions to reduce business and legal risk.

Our digital function is constantly evolving, with our IT Operations team at the front line, responsible for maintaining and improving the infrastructure and software deployed to the business to ensure it stays at the forefront of legal tech innovation.

About the role

We've invested significantly in our systems infrastructure over the last 12 months and we're looking for a passionate and effective facilitator to join the team as a Systems Trainer supporting our teams across the business in realising the full potential of our tech solutions.

This role will be responsible for the creation, co-ordination and delivery of training, curriculum and materials for all internal rradar systems to employees across the business.

Responsibilities include:

Lead in the production and delivery of training materials and curriculum related to internal rradar systems using our documentation toolset
Plan, prepare and deliver systems training on an individual and/or group basis
Act as Subject Matter Expert relating to all software training matters as a resource for the wider business
Assist in the production of user training and resource materials for rradar digital tools and services
Assess IT skills training needs across the organisation

You

Essential Skills required:

Understanding of Microsoft Office products
Excellent verbal and written communication skills
Prior experience of facilitating and delivering training solutions

Desirable skills include:

Knowledge of Salesforce platform

Above all else, we are looking for someone with a passion for educating others, with great communication and presentation skills, who will take ownership and actively seek/identify ways to improve the training they provide.

Agile working

We recognise the importance of in-person culture and the value of collaboration and cross-team learning within and across the business.

It helps drive our innovation, service and product development for our clients.

With this in mind, we have now introduced fully agile working, where our people will be able to decide which days they attend the office "with purpose", taking into consideration the needs of the business, clients, partners and their team.