Care Coordinator - Bedford, United Kingdom - Relish Care Recruitment

Relish Care Recruitment

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Care Coordinator

Location:
Bedford Area

Salary:
£23,000 to £25,000 p.a.

As an office-based Care Coordinator you will be responsible for the continuity of quality care for a group of customers living in their own homes.

This is a role that has a huge impact of lives of elderly people who rely on domiciliary Carers visiting them to deliver care on a daily basis.

Within this role you will work in a support capacity to the Registered Manager of this highly successful homecare business to ensure that the day to day running of the service is managed efficiently and that the Carers and customers needs are met efficiently.

Essential to this role is someone who puts the Carers first, can communicate clearly and offer high levels of customer service across all your interactions.

This role is all about personality as you will be creating strong relationships with all members of the business, liaising with clients and managing rotas and care calls for the care staff.

Ideally for this role you will have worked in a role where logistics and planning is a focus, you will have a good understanding of all Microsoft Office Programs, enjoy working with systems and engaging with people.

A key part of this role is working closely with the care staff and keeping them happy.

You will need to have an insight into each carer and their needs in order to schedule their visits and match them to the right clients.

As a Care Coordinator this role will involve:

Maintaining the rota systems
Speaking to clients and families about day to day operations
Accurately taking information over the phone and relaying this to the relevant people
Competently schedule care calls and manage timings
Managing carer holiday requests, appointments and availability
Being part of On Call (no care delivery required) and carried out from home

About You:

Can confidently converse with all members of the team
Be able to establish and maintain effective relationships with customers and Carers
Develop and maintain high standards of care by ensuring policy and procedures are followed
Caring, kind and has an ability to work well under pressure
Can work to deadlines and enjoys a challenge
A multitasker who can work well alone on projects and as part of a team

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£25,000.00 per year

Schedule: