Receptionist / Host - City of London, United Kingdom - BSS RECRUITMENT

BSS RECRUITMENT

Verified Company

City of London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RECEPTIONIST /HOST

Role Definition
To act as the first point of contact for clients and visitors and ensuring the highest standards of customer service are maintained

Key Responsibilities
To ensure all three of the reception areas are maintained to high standard at all times

Meet and greet clients and visitors in a professional manner and ensuring they are well looked after whilst in our office
Working as part of dynamic front reception team, helping to maintain a high level of service to all clients
Managing the booking of couriers for domestic and international deliveries
Ensuring seamless communication is in place between the hospitality team and client services teams regarding any hospitality requirements or room bookings for all meetings and internal events
Ensure that all visitors sign in and are issued with a visitors pass, keeping records up to date of all visitors in the building and any temporary passes assigned and returned or deactivated if not returned, liaising with the Reception Administrator
Maintaining an open line of communication with the CRES (facilities) team and reporting any issues/updates as soon as known
That you maintain a well presented appearance and that your uniform is well maintained

Office and Reception Area
Ensure all reception areas are consistently maintained to a high standard, liaising with the cleaners when necessary

Maintaining a clean and tidy reception desk at all times and on all floors
Assisting the hospitality team in ensuring that all client meeting rooms on the 14th floor are reset after every meeting
Other duties as deemed appropriate by your line manager

Skills and Experience
Excellent interpersonal skills to deliver high quality face-to-face contact with clients and visitors

Maintain a professional manner when answering the telephones
Ability to work independently and as part of a team
Excellent communication skills, in both verbal and written English
Good time management, with ability to prioritise and multi task
Basic level of knowledge for all Microsoft Office suites
Experience of working in the service industry desired

Qualifications
Minimum GCSE Level

Worker Type:

Permanent

Total Remuneration:

GBP32001

Diversity
Our ambition is simple - to do our best by our people, clients and communities.

We are determined to making a positive difference at work and beyond - this starts with hiring the best talent without consideration to race, religion, colour, national origin, age, gender, sexual orientation, marital status or disability.