Administrator & Receptionist (Care Navigator) - Hythe, United Kingdom - Oaklands Health Centre, Hythe, Kent

Oaklands Health Centre, Hythe, Kent

Verified Company

Hythe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To be responsible for undertaking a wide range of administrative and reception duties.

Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies.

Primary Responsibilities

The following are the core responsibilities of the admin/care navigator.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Processing incoming and outgoing mail
Scanning of patient related documentation and attaching scanned documents to patients healthcare records
File and store records as required
Photocopy documentation as required
Action all incoming faxes
Process calling letters as requested
Data entry of new and temporary registrations and relevant patient information
Input data into the patients healthcare records as necessary
Action GP2GP tasks
Scanning requests for information i.e. SAR, insurance / solicitors letters and DVLA forms from Sectretaries
Process incoming etest results, ensuring they are referred to the relevant clinician
Read code data on EMIS Web
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Book appointments via telephone or at reception
Cover reception duties
Complete opening and closing procedures in accordance with the duty rota