Regional Account Manager - Gloucester, United Kingdom - Jonathan Lee Recruitment

Jonathan Lee Recruitment
Jonathan Lee Recruitment
Verified Company
Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Regional Aftermarket Account Manager

Location:
Gloucester

Salary:
Competitive Salary

Overview:


We are currently recruiting for a Regional Aftermarket Account Manager to support the growth within the Aftermarket revenues and profits for a regional area.

The role will work with the Aftermarket Director to develop regional growth strategies to help delivertotal Group Aftermarket Sales of $25 million by 2025.

The role will be responsible for growing all aspects of the Aftermarket business including spare parts sales; service and maintenance packages; customer training packages and product refurbishments.


The role:


  • Develop strong customer relationships via regular visits and Teams calls; use the Quarterly Management Scorecards to focus on relationship based sales strategies.
  • Research the voice of the customer (VOC) and continually develop our Service packages and Spare parts business strategies to meet those needs.
  • Develop a systematic approach to selling spares based on data analysis identifying commodities and spares categories that Customers aren't buying today, then develop stocking or pricing models to attract the sale.
  • Develop a pricing strategy to increase our Spares market share and produce individual Price Lists for Customers based on that strategy. Use value added pricing to maximise Upgrade and Service package revenues and profits.
  • Adopt transactional pricing theory to remove profit leakages that may occur via shipping costs; small order quantities; replacement parts or inconsistent quoting process.
  • Visit customers to understand their requirements, audit and survey their machines to develop spares sales opportunities.
  • Ensure all Opportunities are recorded in Salesforce, with timely follow up processes in place to close as many opportunities as possible.
  • Set sales and profit goals based on the machines owned by a customer.
  • Assist with the setup of Service Centres to support regional growth; work with Customers and Supply Chain to ensure parts are strategically stocked geographically; Consider logistics, duties, and freight costs to achieve the most competitive and profitableroutes.
  • Assist with implementing a service footprint that will achieve Customer expectations in relation to service and technical support requirements, whilst maximizing returns on the investment.
  • Assist with the design of Service packages to be sold with machines or for existing machines.
  • Develop Sales Force to routinely send out Marketing & Sales materials/case studies etc to customers.
  • Develop effective relationships with all internal and external stakeholder, customers, and suppliers to ensure best outcomes for the business.
  • Embrace the values of the company and live these by example, consistent with corporate policies/procedures and legal obligations, both in the UK and overseas.
  • Ensure that all Company policies and procedures are adhered to within operations area including Berkshire Hathaway's ethical policies. You may also be required to undertake Additional tasks or duties from time to time and which are reasonably within yourcapabilities.


You may also be required to undertake additional tasks or duties from time to time and which are reasonably within your capabilities.


  • Possess and demonstrate strong analytical skills.
  • Be able to react to changing requirements and the vision to plan supply chains for upcoming requirements.
  • Excellent communication skills, both written and orally.
  • Positive attitude with ability to work within culturally diverse environments.
  • Helpful and supportive approach to resolution of challenges
  • Receptive and adaptable to change.
  • Able to travel internationally and domestically.

Other information:

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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