Vehicle Imager - Coalville, United Kingdom - IT Fleet Automotive Limited
Description
IT Fleet Automotive has a dynamic approach to business so we can ensure our clients are our main priority.We offer an exceptional client experience, with staff that are committed to delivering an excellent customer service, a support network to ensure our staff receives the continual support and training required to give a consistent high level of customer service.
Due to expansion we are looking for a Vehicle Imager for our site in Coalville. The main purpose of these roles will be ensuring quality standards of all refurbished/storage vehicles are met including vehicles leaving the site and maintained in accordance with customer and IT Fleet requirements.
Key responsibilities
- Ensure customers and IT Fleet's Quality standards are met and maintained at all times and a consistent highquality level of imaging is uploaded and stored in the vehicle image suite as per customer requirements.
- Liaise effectively, verbally and in writing with other site staff, to make sure vehicles are ready for photographing.
- Ensure all vehicles leaving the site are checked thoroughly according to the job cards and all work is completed to a satisfactory standard, prior to collection.
- Have the ability to work to deadlines and process strong organisational and multitasking skills to achieve KPI targets set by the Site Manager.
- Ensure all necessary systems and procedures are in place to satisfy customer requirements and communicate these to the refurbishment team.
- Liaise with the Site Manager to highlight any areas of concern or issues.
- Investigate any quality complaints from customers in conjunction with the Refurbishment/office team and produce findings, using initiative to problem solve and implement improvements where necessary.
- Highlight any changes required to work processes with the refurbishment team and manage the short/longterm measures for continuous improvement, whilst not compromising on production.
- Liaise with drivers and customers to ensure the vehicle handover process is efficient.
Salary:
£11.00-£11.50 per hour
Benefits:
- Onsite parking
Schedule:
- 10 hour shift
- 8 hour shift
Work Location:
One location
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