Ict Support Technician - Truro, United Kingdom - Novus Recruiment

Novus Recruiment

Verified Company

Truro, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Well established, company are looking to recruit a permanent IT Support Technician.

An opportunity to develop your career in ICT in this forward thinking organisation. You will already have an in depth understanding of ICT, with a keen focus on responding to customer need. You will be a strong communicator and will enjoy travelling to differentlocations on a daily basis to support.

In return, you will be part of a dynamic and innovative ICT Team and will be given opportunities to learn and develop new skills.

Main Duties and Responsibilities:

Provide ICT support for the company at various locations in Cornwall
Support the roll out of new hardware, systems, services and software.
Install, maintain, repair and upgrade hardware and software systems across the locations.
Carry out regular equipment checks to ensure equipment is correctly functioning and is safe for use.
Keep an accurate record of faults, work logs and inventories.
Follow up planned schedules produced by senior ICT staff.
Assist in the ordering of new and replacement ICT equipment and resources.
Implement the agreed backup, antivirus and security policies and procedures.
To assist the Head of ICT Services on the development of the ICT systems across the organisation.
Create and maintain user accounts and ensure that users have appropriate access to systems.
Replace consumables and parts as required (e.g. toner, maintenance kits).
Support staff in the setting up and running of ICT equipment for ICT/audiovisual equipment for assembles, presentations, meetings, and school events.
Maintain a safe and tidy working environment at all times.
Advise the line manager of H&S concerns, breaches, accidents and near misses.
Undertake PAT testing of ICT equipment, keep accurate PAT testing records.
Ensure correct disposal of unwanted ICT electronic equipment as directed by the supervisor.
To attend regular ICT Team meetings.
Provide administrative support to the wider support team as required.