Starbucks Barista - Glasgow, United Kingdom - Cineworld Group Plc
Description
Starbucks Barista - Cineworld Glasgow Renfrew Street:
Location
Glasgow
Business Area:
Cineworld Cinemas
Job type:
Full Time Contract
Contact name:
Job ref:
061416
Published:
about 4 hours ago
Startdate:
Fixed Term
Job Description:
Barista
Reports to:
Store Manager
Department:
Retail Operations
Location:
In store
Job Summary and Mission
To contribute to Starbucks" success by providing legendary customer service to all customers.
To create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
This partner is responsible for acting in accordance with, and as an ambassador for Starbucks guiding principles, culture and values; embracing the coffee culture and keeping it at the heart of everything we do.
Key Responsibilities
Responsibilities include but are not limited to the following:
Creating the Third Place
Builds relationships and delivers legendary customer service by acting with a "customer comes first" attitude, engaging the customer in conversation, and connecting with them.
Discovers and responds to customers" needs and provides product sampling and demonstrations to deliver the Starbucks Experience to customers Maintains a clean and organised workspace so that partners can locate resources and products as needed.
Performs cleaning tasks to assist in the creation of "the third place" Acts with integrity, honesty and knowledge that promotes the culture, values and mission of Starbucks.
Maintains a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the "Third Place" environment during each shiftBusiness Requirements
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Teamwork
Contributes to store goals for increasing sales and improving profits e.g. by actively up selling Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Maintains regular and consistent attendance and punctuality
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