Trainer (9 Month Fixed Term Contract) - Manchester, United Kingdom - Freshfields Bruckhaus Deringer LLP

Freshfields Bruckhaus Deringer LLP
Freshfields Bruckhaus Deringer LLP
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Role summary/purpose of job


Freshfields Bruckhaus Deringer is seeking a Trainer for its Global Marketing & Business Development (MBD) team who has held similar roles within a global services organisation.

This person will deliver training and related activities within the firm.


Location Overview:
Manchester

The Freshfields Global Centre provides both business and legal services to the firm.

Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.

About Marketing & Business Development


A creative group ranging from client managers and communications experts, to designers and data wizards, our Marketing and Business Development team are a dynamic and talented global team, operating in a fast moving environment.

Some of us shape the client strategy, create campaigns that travel and lead our digital presence. Others work with journalists, put on high-profile events, tell compelling stories, and tackle complex business issues. Together, we define the client experience and shape the perception of Freshfields around the globe.

Key responsibilities and deliverables


This person will:
- manage and deliver all training activities for a new platform; the key training activities include training plans, training needs analysis, training design and training delivery- work closely with the change and communications manager to understand the behavioural changes needed to engage all users and include relevant techniques within the training modules while managing all training communications within the firm- understand the target processes and platform configuration to design the required training modules, with support from the business analyst- ensure training guides are drafted and/or updated regularly- work with the project manager to deliver training updates to the wider project team, and maintain training statistic records such as engagement and attendance- deliver training to all fee earners and other impacted teams across the firm- manage and maintain a training video library alongside other training materials consistently look for better ways of working to improve the training experience of all users

Key requirements- 5+ years of experience in designing and delivering training on large, global change projects- Ability to work in a challenging and time pressured environment- Ability to quickly immerse themselves into the project and firm culture- Can build strong relationships quickly and work collaboratively with a broad range of stakeholders- Confident and approachable manner- IT literate, fluent in MS Office- Fluent English, both written and spoken- Exceptional writing and presentation skills- Attention to detail

Competencies- Clear and concise written and oral communication skills which deliver messages clearly and confidently at all levels- Excellent training skills, which engage and motivate groups and individuals- The ability to build working relationships with a range of people at all levels - sensitive to organisation and global cultures- Identifies and communicates opportunities to improve the way that work is done- Excellent organisational and time management skills - a motivated self-starter- Works successfully as part of a team, sharing knowledge, collaborating with, and supporting colleagues- Adaptability - a team player who shows respect and values the views of others, whilst being flexible and resilient to change

Freshfields Overview

Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality.

We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be.

The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.


Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish.

We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.

Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:

  • we show respect to everyone
  • we are there for one another
  • we are open with each other
  • we are positive role models


We think and work globally - we don't just say we are one firm; we act like one firm right across the world.

We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to b
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