Knowledge Management Coordinator - London, United Kingdom - Browne Jacobson
Description
Vacancy details:
Knowledge Management Coordinator (INTERNAL ONLY):
Vacancy type
- Specialist
Level
- Mid
Business area
- Knowledge Management
Duration
- Permanent
Hours
- Full Time
Location
- Birmingham, Manchester, Nottingham, London
Reference number
- KMC2
Job title
- Knowledge Management
Team
- Knowledge Management
Vacancy owner
- Jonah Philpott
With offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester and Nottingham, we're a UK & I based law firm with an international reach
Our sectors include:
health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals.Law needs all voices to reflect the society it serves which is why all qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age.
We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.
We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance.
Why is this role important and how does it fit into the team, department and wider firm?
To make sure our Knowledge Management operations run effectively, delivering, and reporting our knowledge services to our diverse colleagues and clients.
What does the role actually involve?
- Handling all elements of our Learning & Development events, both online and in person. That includes communicating, scheduling, and organising those events.
- Managing our Learning & Development inbox, helpfully dealing with queries and requests.
- Showing your commitment to diversity, equity, and inclusion throughout your role, and supporting us to make our Knowledge Management inclusive for everyone.
- Keeping our learning systems in good shape, running reports when needed, and being the goto person for questions.
- Regularly reporting and reviewing our Learning & Development events and resources and feeding back to the team as needed.
- Communicating with external training providers and our internal Accounts Payable team to ensure invoices are processed correctly and paid on time.
- Making sure our budget tracker has all the right information recorded so we can keep a close eye on spending.
- Seeking feedback from colleagues and external providers for their thoughts to make sure we're delivering excellent service aiming for that 5star experience
- Researching events, resources, and current trends to support our best practice.
- Working alongside the wider Knowledge Management department to provide support for various projects and initiatives and help wherever needed.
Person specification
Who would be a good fit for this role?
This is a brilliant opportunity for someone wanting to build a career in legal operations with great exposure to all aspects of Knowledge Management within the legal sector.
To thrive in this role, you'll:
- Be a good communicator so that diverse colleagues and external providers can easily interact with you.
- Be well organised, paying close attention to detail, with the ability to manage multiple tasks and projects simultaneously and to manage shifting priorities when needed.
- Demonstrate accuracy and precision in your work.
- Be able to quickly pick up and use technology like Teams, SharePoint, Word, and PowerPoint. Confidence in using Excel is a must, including using functions like VLOOKUP, along with tasks such as filtering, data validation, conditional formatting, and creating pivot tables and charts.
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