Contract Administrator - Chigwell - rge services

    rge services
    rge services Chigwell

    2 days ago

    Description

    Join to apply for the Contract Administrator role at RGE Services.

    RGE was founded in 1985 and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years of experience providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South‑East.

    Equality, Diversity and Inclusion


    At RGE Services, we have a responsibility to promote diversity in the workplace. Whether we are writing job adverts, job descriptions or an email shot to candidates, Equality, Diversity and Inclusion is considered ensuring every document is non‑discriminatory.

    Job Role and Responsibilities

    • Provide effective administrative support to the whole company structure to enable excellent service delivery for our clients.
    • Play a role in the efficient operation of the team ensuring maximum flexibility to meet changing demands.
    • Answer telephones, and deal with all telephone enquiries with a helpful, tactful approach and see the enquiry through to conclusion.
    • Process contract‑specific work orders accurately and in a timely manner.
    • Monitor, update & distribute work using the company database to ensure each order is completed and all targets are met.
    • Book appointments for works by telephone and email.
    • Liaise with clients, sub‑contractors and members of the public, keeping them informed and up to date with works progress or problems.
    • Collate paperwork pertaining to completed work orders.
    • General office administrator duties.
    • Partake in any other duty commensurate to the role.

    Experience and Skills

    • Ability and willingness to commute to our Chigwell office.
    • Good written and verbal communication skills.
    • Minimum of one year experience within an office administrative role with knowledge of clerical & administrative procedures and systems.
    • Computer literacy: Microsoft Outlook, Excel, and Word.
    • Ability to prioritise workload, with good planning & organisational skills.
    • Good attention to detail and a genuine care for getting things right.
    • Be able to work as part of a team.
    • A positive problem‑solving attitude.
    • Flexible & adaptable.

    Salary & Benefits

    • Competitive salary relative to experience (PAYE).
    • 23 days holiday per year, rising to 25 days after two years of employment.
    • Buy and sell holiday scheme.
    • Access to a pension scheme.
    • Time and a half rate for evening and Saturday working hours.
    • Flexible working approach upon agreement.
    • Amazing in‑house training programme; e‑learning platforms available; development review and progression opportunities.
    • Employee wellbeing programme.
    • Casual dress, company social events, on‑site parking.

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