Living Well Officer - Norwich, United Kingdom - Norfolk County Council

Tom O´Connor

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Tom O´Connor

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Description
**Permanent contract (2 posts)| £24,294 to £25,979 per annum (Scale E) | 37 hours per week | Various locations available including County Hall, Norwich
It is an exciting time to join the Business Support team as we roll out our Living Well Offer. We are looking for a proactive and hardworking Living Well Officer to join the team in Adults Social Services.


The role of Living Well Officer is customer focused, with the expectation to deliver a full range of administrative and support services directly to the Operational Teams and the service users they support.

Within this role you will be the first point of contact, liaising with a range of Stakeholders, Partners, and Customers, therefore you must possess excellent communication skills.


This is an exceptionally varied role supporting multiple teams with involvement in daily tasks such as, sourcing grants or community activities, booking respite, minuting meetings, supporting protection of property requirements under the Care Act, paying invoices, answering phones, or organising food parcels.

In addition, you will be expected to maintain a list of local resources that you can draw upon when considering requests for support from practitioners.

You will also make some visits to support the operational team so you will need to be able to drive and have access to a car.


The Living Well model seeks to embed our vision to support people to be independent, resilient, and well in the community.

The role of Living Well Officer is key to the delivery of our objectives so you will be busy and will need to be able to manage competing priorities.


NCC is working in a hybrid way and therefore there will be some time working from home and some from the office.

Interviews are scheduled to take place w/c 11th December 2023.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependant on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.


Before you apply, we recommend reading the full
Job Description and Person Specification to help you demonstrate you meet the criteria.

You can also find information on our Terms and Conditions here.

**Closing date: 5 December 2023 at 23:59

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