Employment Advice - Leicester, United Kingdom - We are Purple

We are Purple
We are Purple
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About Purple


Purple has over 30 years of experience in supporting organisations across public and private sectors to become more accessible and disability inclusive.

We provide a range of support for disabled people including support planning, payment and payroll services and independent advice.


Main Purpose


To provide comprehensive information, employer advice and guidance to individuals with disabilities who live independently and have been assessed as needing Direct Payments/Personal Health Budgets to support them.


You will be working across all Purple contracts, providing excellent, proactive and high quality customer services at all times via a range of communication methods showing empathy, and understanding, for the specific needs of the customer.


This is a full or part time role (FTE 37 hours per week), hybrid/remote working role with access and reporting into Leicester office and will involve travel throughout the communities we support.

(The salary will be prorated for part time hours.)


Responsibilities of Job

  • To engage with DP Holders, via a home visit if necessary, to discuss direct payments/personal health budgets and the responsibilities of a direct payment/personal health budget holder
  • To provide information, advice and guidance on employing staff ensuring DP Holders understand their responsibilities as an employer, including as part of a Duty rota, liaising with payment services where necessary to obtain solutions for the DP Holder
  • To recruit Personal Assistant's for DP Holders or to add to the PA Register
  • To support DP Holders to complete relevant paperwork and documentation
  • To signpost DP Holders to appropriate resources and support services
  • To support direct payment/personal health budget user with calculation of financial budgets
  • Maintain accurate audit trails for customers, including record keeping within relevant databases/systems
  • Where relevant, to ensure the DP Holder is safely referred to Purple's Payment Services team and made aware of their responsibilities in relation to this service
  • Collate and prepare information to inform monitoring and metrics
  • Liaise with relevant health or social care professionals and all stakeholders, attending meetings as required to complete the direct payment process
  • To be aware of any potential safeguarding issues, and ensure correct safeguarding processes and procedures are followed
This list is not exhaustive and from time to time you may be required to undertake additional duties


Person Specification -

Essential

  • Eligibility to work in the UK
  • MUST have the ability to travel to the Leicester office and support Essex, Hertfordshire and Leicester communities
  • Experience of working in an advisory role, with a track record of working with individuals to facilitate informed choices
  • Excellent communication skills with the ability to communicate with a wide range of audiences in a variety of different ways
  • Ability to actively listen and accurately record data/information
  • Ability to assimilate and disseminate complex information in an understandable way
  • An ability to be flexible, creative and productive when finding solutions
  • To be able to selfmotivate and use initiative, as well as working effectively as part of a team
  • High overall standard of report writing, numeracy and computer literacy
  • Excellent organisational skills and ability to manage competing priorities
-
Desirable

  • Knowledge and understanding of Health and Social Care Systems
  • Knowledge of basic recruitment and retention safe practice
  • Experience of supporting customers with disabilities
  • An understanding of direct payments and personal health budgets

Additional Requirements


Home visits to DP Holders are sometimes required so the post holder ideally will hold a full UK driving licence and have access to a motor vehicle, which is insured for business use.

As this is a hybrid role, as a minimum, it is essential the post holder is able to travel to the Leicester office and local community as well as the Essex and Hertfordshire communities in an efficient and timely manner across our contracted localities.


Our values in everything we undertake are based on creating
Trust, making
Brave and Bold judgements and decisions, promoting
Equality, and encouraging
Aspirational values.

If you require additional support at interview, please let us know.


Job Types:
Full-time, Part-time, Permanent


Salary:
£23,000.00-£25,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leicester: reliably commute or plan to relocate before starting work (preferred)

Experience:

- advising in health and social care: 1 year (required)

Work Location:
Hybrid remote in Leicester

Application deadline: 16/06/2023

Expected start date: 03/07/2023
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