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Aftersales Service Administrator - Wigan, United Kingdom - UBT

UBT

Verified Company

Wigan, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently seeking an
After Sales Service Administrator to join a well-established, family-run SME based in
Wigan.

Your role will be to administer and assist the Aftercare Support Team in order to meet the business objectives of the organisation, ensuring the highest standards of after sales service is delivered constantly to all our customers.

Key duties and responsibilities.....

To ensure that you are a motivated and committed member of the team to achieve the quality and efficiency output targets, with the ultimate aim of providing excellent after sales service.
To carry out the day to day administration of the After Sales Service Team, including both internal and external customers
To ensure all work is accurately processed into the quote system
To encourage and implement twoway communication with your colleagues
To ensure the quality of work produced meets or exceeds agreed standards and all procedures are followed.
To develop individual skill levels and facilitate on or off the job training as required.
To eliminate waste within the team.
To be responsible for safe working practice within Health and Safety at Work Act 197
To maintain a high standard of housekeeping within your working environment.
To be proactive in resolving interdepartmental issues.
To perform other duties as required.

Requirements: