IT Support Engineer - Southampton, United Kingdom - Edison Hill Search

Edison Hill Search
Edison Hill Search
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**IT Support Engineer
Southampton, Hampshire


Salary:
£35,000**Our client is a small, well-established, growing IT MSP based on the outskirts of Southampton, Hants area.


They have an exciting opportunity for a motivated IT Support Engineer with 4 plus years of experience to work on support tickets and projects at all levels.


This is an excellent opportunity for someone wanting to join a successful, well-established company offering continued training, support and development.


The Role:

You will provide high-quality 2nd and 3rd Line technical support to end-users and work on projects.

You will be required to take ownership and have a hands-on approach to resolving Client issues that will vary. The role will involve providing desktop remote support to clients. Therefore you will need to build reputable relationships with clients, offeringexcellent customer service.


IT Experience:


Ideally, within a similar MSP your technical skills should include knowledge of Microsoft Windows 10, Active Directory, AzureAD, Sharepoint, Exchange and Office 365.


Person specification


You must be able to work with a sense of urgency and be a Strong communicator with a clear and friendly telephone manner.

You should be able to multi-task and demonstrate a 'customer first' approach


Package:

Basic Salary will depend on your previous experience but will be in the range of £35,000 DOE

**Edison Hill is acting as an employment agency in relation to this vacancy. PLEASE ENSURE THAT THE JOB REFERENCE NUMBER APPEARS IN THE SUBJECT BOX.
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