Client Service Coordinator - Calne, United Kingdom - Blueleaf Property

Blueleaf Property

Verified Company

Calne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Vacancy - Client Service Coordinator

Key Competencies:

To offer EXCELLENCE CONSISTENTLY
Positive attitude in all situations
Ability to work under own initiative and as part of a team
Logical thinking, resilience, and good understanding of conflict management
Effective time management to deliver all aspects of job role
Flexible and adaptable approach embracing change and progress
Negotiation skills to achieve the best outcome for the business and client
A determination to secure new business

Key Responsibilities:

Answer all incoming communications (internal & external)
Progress available properties through to tenancy
Progress arrears and minimise impact of arrears
Progress maintenance enquiries keeping all parties up to date
Progress legal compliance issues, such as CP12 gas safety inspections
Progress tenancy renewals
Manage end of tenancy requirements
Negotiate tenant deposit resolution
Negotiate contract renewal with Landlord clients
Resolve complaints
Adhere to company procedures (training manual)
Escalate queries outside of own authority level
Maintain compliance with industry and internal regulations
Attention to all H&S issues, including hazard and accident reporting
Ensure focus on own development
Review and report on improvements within the business

Salary:

£22,000 per annum

Commission:
On target earnings available.

Hours:
Monday to Friday 9am to 5:00pm. Saturdays as required (where a Saturday is worked the following Monday will be a day of in lieu)

You will need a full, clean UK driving licence.

The right attitude and character are more important than prior experience in the property industry as continual ongoing training will be provided.

Salary:

£22,000.00 per year

Benefits: