Incident Management Lead - Milton Keynes, United Kingdom - Foreign, Commonwealth & Development Office

Foreign, Commonwealth & Development Office
Foreign, Commonwealth & Development Office
Verified Company
Milton Keynes, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £49,955 - £60,078-
Job grade:
  • Grade 7
    Contract type:
  • Permanent
    Business area:
  • FCDO
  • DG Finance & Corporate
    Type of role:
  • Information Technology
    Working pattern:
  • Flexible working, Fulltime, Homeworking
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • East Kilbride, London, Milton KeynesAbout the job

Job summary:

The Information and Digital Directorate (IDD) is at the heart of UK Diplomacy and corporate change programmes. It provides the overseas network used by more than thirty government departments.

There is a continuous focus on putting the business and users first, in overhauling outdated processes and rules, and in delivering solutions more akin to those staff are used to at home.

Change is a given when operating in a global environment and has been a significant focus during COVID, as working practices changed and the IT systems of the former FCO and Department for International Development merge.


Within the Information and Digital Directorate (IDD), the Information and Cyber Security Unit (ICSU) is core to the FCDO's success.

Led by the Chief Information Security Officer (CISO), it is responsible for ensuring the department's information and systems are secure, resilient and available.

The unit has multiple functions ranging from advice on cyber security, to operational security and incident management.

ICSU is organised around three main functional areas:

  • Cyber Security Services
  • Assurance, Risk Management and Architecture
  • Cyber Security Operations


These areas offer an exciting opportunity to work at the heart of Cyber Security in Government with on the job learning from exposure to market leading technologies and working with highly skilled and experienced cyber security professionals.


Job description:


This is an exciting opportunity to help build and develop the Incident Management capability within the Information and Cyber Security Unit and the wider organisation.

As part of Cyber Operations, you will be responsible for developing and managing the incident management capability. You will work closely across the organisation to ensure that the right processes and contacts are in place.


You will have a chance to influence the wider security culture across the FCDO through the Incident Management processes and by reporting on incident trends.


We want to bring out the best in our staff and it's essential the Cyber function remain up to date with the latest technology and trends.

The role will suit an individual looking for flexibility and high levels of personal responsibility. You'll have freedom and support to help develop the Incident Management capability as part of the FCDO's Cyber strategy. There will be opportunities and support to develop and receive technical training if required.


Person specification:

The key responsibilities are to manage the response procedures and investigations of security events or incidents.

Working with multiple teams you will be responsible for containing and remediate those incidents, identify potential process improvements, and maintain organisational readiness through preparedness exercises and co-ordinating red team activity.

You will also lead in advising product and service owners of potential mitigations.

Key responsibilities in this role are:

  • Shape the entire departments response policies and processes to ensure that these meet the organisation's need, in line with appropriate standards
  • Communicate with a broad range of senior stakeholders and be responsible for defining the vision, principles and strategy for incident response
  • Aggregate and evaluate postincident feedback to inform boardlevel reporting on security incidents
  • Be a recognised expert and adviser to investigators and senior leadership across government

About You

We are looking for someone with:

  • Strong background in running and developing Incident Management capability.
  • Ability to report on highly technical information to both technical and nontechnical audiences.
  • Strong attention to detail and ability to work with competing priorities.
  • A personal drive to want to contribute directly to the security and protection of the FCDO, the wider Government, its staff and the information it processes.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Changing and Improving
  • Communicating and Influencing

Technical skills:

We'll assess you against these technical skills during the selection process:

  • Incident management, incident investigation and response
  • Threat Understanding
  • Cyber Security Operations
  • Incident management, incident investigation and response

Benefits:


  • Learning and development tailored to your role
  • An environment with flexible working options
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