Technical Support Officer - York, United Kingdom - City of York Council

City of York Council

Verified Company

York, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

City of York Council is looking for an enthusiastic individual to join our housing team, as we continue to fulfil our commitment to provide and support healthy and sustainable housing in York.

- providing a high level of customer care
- responding to customer enquiries
- liaising with tenants, landlords and others regarding the services we offer
- administering our HMO licensing schemes
- ensuring that information is recorded on the accurately on the computer systems

For the role you will need:

"can do" attitude to challenging problems and situations, and the ability to react at pace.

- excellent customer, communication, and interpersonal skillS
- good customer service skills
- good IT skills including use of databases

Hybrid working arrangements are available for this role.

Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process.

Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.

We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.

In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact:

Closing date:
Sunday 27 August at 12 midnight

Interview date:
Week commencing 11 September 2023