Administrator - Swindon, United Kingdom - Capita

Capita

Verified Company

Swindon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a customer driven individual to join us on a permanent basis as an Administrator for a key Life & Pensions client.

This role will be based at our central Swindon offices (Newbridge Square), just a few minutes' walk from Swindon train station.

Capita is an equal opportunity and disability confident employer.

Job title:

Administrator

What will you do?

Processing and updating existing policies and claims in accordance with changed requirements to include beneficiary, coverage amounts, insurance type, reinstatement or cancellation terms, etc.
Communicating with policy holders and/or agents to issue the appropriate insurance documents as a result of the requested changes including updated policy, reinstatement or cancellation notification, etc.
Calculating premiums, refunds, commissions, adjustments, and new reserve requirements using insurance rate standards according to changed requirements.

What can we offer you?

You will be given the following:

23 days holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more
Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising, to health & wellbeing, travel and technology.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career.

What are we looking for?

Previous experience in an administrative role.
Ability to deliver excellent customer service.
Previous experience in a regulated Financial Services environment would be preferred but not essential as training can be provided.
Able to communicate effectively both in writing and over the telephone.
Able to work as part of a team, but also handle your own varying workloads when working remotely, so good organisational skills are required.
Good numeracy and literacy, as writing letters to customers will be essential to the role.
Strong PC / MS Office skills.

About Capita Regulated Services

At Regulated Services, we're transforming the world of life and pensions, and mortgage services. We're delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from endtoend administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services. _