Customer Service Advisor - Stockport, United Kingdom - CB Staffing Group

CB Staffing Group
CB Staffing Group
Verified Company
Stockport, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Description:
Customer Service Advisor

Key Responsibilities:


  • Resolving customer complaints and issues promptly and effectively.
  • Maintaining accurate records of customer interactions and transactions.
  • Liaising with other departments to ensure customer satisfaction.
  • Providing product and service information to customers.
  • Identifying and escalating priority issues to management.

Requirements:


  • Proven customer support experience.
  • Excellent communication skills.
  • Strong problemsolving skills.
  • Ability to multitask and manage time effectively.
  • High attention to detail.
  • Ability to work in a fastpaced environment.
  • Proficient in Microsoft Office.
  • Knowledge of customer service principles and practices.

Working Hours:

The working hours for this position are 09:30 to 17:30.

£10.42
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