Collections Advisor - Burton-On-Trent, United Kingdom - Brite Recruitment

Brite Recruitment
Brite Recruitment
Verified Company
Burton-On-Trent, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

COLLECTIONS ADVISOR

BURTON ON TRENT

£24,000 - £30,000 DOE + BONUS + BENEFITS


A thriving Financial Institution based in Burton on Trent is looking for a
Collections Advisor to join their fast-paced, exciting team.


ABOUT THE ROLE


The
Collections Advisorwill be responsible for the collection of overdue accounts and ensuring all cases are actioned effectively and efficiently.


BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more


RESPONSIBILITIES

As a
Collections Advisoryour key duties will include:

  • Working with the Collections Manager and collecting on overdue accounts
  • Liaising with 3rd parties such as insurance companies, repossession agents, legal and sales representatives
  • Providing updates on arrear cases and preparing reports when required
  • Allocating monies and administering direct debits

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of
Collections Advisor, you must have:

  • Educated to GCSE level with passes in Maths & English as a minimum
  • Previous Debt Collections or Complaints Handling experience is beneficial but not essential, happily consider someone with previous phonebased customer service experience
  • Excellent communication and relationship building skills
  • Problem solver
  • Ability to multitask and prioritise during busy periods
  • Excellent organisational and timemanagement skills

NEXT STEPS
Why wait? Don't miss out


INDBR

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£30,000.00 per hour


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Burton-OnTrent, Staffordshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have previous Debt Collections or Complaint Handling experience or phone based experience?
  • Do you have an excellent telephone manner?
  • Are you able to remain calm in different situations?

Work Location:
One location
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