Bookings Operative - Walsall, United Kingdom - Sheridan Myers

Sheridan Myers
Sheridan Myers
Verified Company
Walsall, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Who are we?
Established in 1993, Sheridan Myers is a family run business specialising in the provision of school meals transport nationwide.

The Company has been involved in the local authority catering sector for many years with over thirty local authorities among our past clients.

Sheridan Myers now has total responsibility for the management of school meals transport in 28 local authorities with over 450 transport providers.


Your Responsibilities

Hours of work

  • 8:30am to 5:00pm, 30 minutes lunch (40 hours per week)

Benefits
25 days annual leave (plus bank holidays)

Daily Logistics
-
First point of contact for all incoming calls.

  • Obtain cost effective transport quotes from a number of taxi companies and quote customer where appropriate
  • Book extra runs / cover for scheduled runs by the most cost effective means
  • Ensure accounts are open with cost effective taxi companies in all areas
  • Sole responsibility of Operations Excel Spreadsheet and Access database of personnel records and run details.
  • Termination of drivers.
  • Updating database of records for all terminated/new runs.
  • All other reasonable duties as and when required.

Requirements:


-Have excellent telephone manner and communication skills.

-Must have own vehicle due to no transport links locally.

-Competent in MS Excel.

  • Excellent organisational and time management skills.
  • Show willingness to help and assist your Coworkers, Managers and Directors.
  • Offer solutions for problems/potential problems.
  • Display a cando attitude at all times.
  • Display a friendly and helpful attitude towards customers, potential customers and staff.

-Good sense of humour.

  • Be able to cope in a time sensitive and pressured role.
  • Able to provide previous work reference.

Please note:
Offices may be relocated in surrounding area of Lichfield in future.


Pay:
£29,000.00-£30,000.00 per year


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Walsall, WS9 0NF: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (required)

  • Time management: 1 year (required)

Location:


  • Walsall, WS9 0NF (preferred)

Work Location:
In person


Reference ID:
Bookings Operative / Call Handler
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