Training Co-ordinator - Kingston upon Hull, United Kingdom - Vizion Network

Vizion Network
Vizion Network
Verified Company
Kingston upon Hull, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role Profile

  • Creation and delivery of engaging training materials and resources that support learner engagement and knowledge transfer which will include but is not limited to videos, presentations, handouts, workbooks, Quizzes, training feedback forms
  • Participate in supporting and delivering blended learning and development programmes for all levels in Customer Services, fully exploring and utilising the Learning Management System to move to a more digital employee learning experience
  • Liaise with NAMS in order to create external training to clients and repairers for on and offsite delivery
  • Liaising with Line Managers at all sites to effectively identify, schedule and deliver training solutions participation in all aspects of internal and external training preparation, recording and analysis alongside other administration duties as required
  • Drive continuous improvement of employee satisfaction using internal and external feedback from customers and colleagues to seek opportunities for enhancing training content
  • Monthly reporting of training completions as required
  • Periodically report on training programme effectiveness and success
  • Liaise with IT to source, develop and manage an effective training management platform
  • Person Specification
- have an excellent work ethic
- have effective communication and team working skills
- have the ability to work unsupervised
- have the ability to work co-operatively and collaboratively at all levels
- be customer centric
- be performance driven
- be able to work to agreed targets and objectives
- be organised and pro-active
- have strong analytical skills to identify and deliver improvements
- be confident and creative
- be adaptive to different learning styles
- be an effective problem solver
- be able to work alone and without direction
- be able to liaise with different level of stakeholder


Benefits

  • Holiday purchase scheme
  • Additional birthday holiday day
  • Employee benefits Scheme, including counselling service and 24/7 GP service
  • Free food days
  • Free parking
  • Close to shops and amenities

Other

  • Hours: Average 38.5 per week Monday to Friday
  • Travel: Own transport is essential, as you will be required to travel to other business locations. Occasional travel may be required to attend client meetings and to our office in Hull
  • Equipment: Company will provide laptop
  • Holiday: 21 days, plus statutory bank holidays

Job Types:
Full-time, Permanent


Salary:
£27,979.00 per year


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kingston upon Hull, HU1 4BG: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person


Reference ID:
Vizion Network, Training Co-ordinator
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