Customer Relations Administration Assistant - Alford, United Kingdom - emh

emh
emh
Verified Company
Alford, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Relations Administration Assistant

Hours - 20 hours per week**
Based - Homebased**
Salary - £11,268 - £12,520 per annum (RFJ 3)


About us
Emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.


Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.


The role


We are looking for an experienced individual to provide administrative support in order to contribute to the work and overall objectives of the Customer Voice Team.


As part of this role you will be responsible for undertaking general administrative tasks to support to the Customer Voice Team, to include Managing the relevant inboxes and responding to any queries, dealing with the incoming mail and allocating this correctly.

You will also help take records of meetings and producing minutes as required.


Our values


Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.


Company Benefits

Our generous package includes:

  • Competitive salary
  • Contributory pension scheme


  • Health cash plan

  • BHSF
  • 39 days' annual leave (including statutory days), increasing with length of service (prorata for part time)
  • Flexible working
  • A wide range of training and development opportunities (we are an Investors in People accredited organisation)

Qualifications

  • Educated to GCSE level C grade or equivalent in maths and English or relevant professional experience


emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.

We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.

But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.


We do this by:

  • Listening to your ideas and views about how you want our services to be delivered. Noone understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.
  • Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.
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