Customer Service Support and Administrator - Nottingham, United Kingdom - Treats and Bites Ltd

Treats and Bites Ltd

Verified Company

Nottingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity to join the team at bakerdays, based in Nottingham NG5.

We are looking for a confident and conscientious individual with a passion for service, data admin and a true customer champion who loves to add the personal touch to their work.

As part of a growing team, the right person for this role will be an exceptional team well as possessing a passionate desire to deliver exceptional customer service, before, during and after the sale and be adaptable to perform a variety of admin duties to support the customer journey.

You'll be a highly organised individual with great attention to detail and a passion for sales and service, in return you will be mentored and developed in areas such as:

Producing all administrative paperwork required for our orders.
Working with other departments to develop cross working experience.
Corporate quoting and development.
Understanding current trends and sharing feedback with our teams to help develop new ideas.
Work with our partner couriers to understand delivery issues.
Respond to our review platform feedback and investigate any complaints to resolution.
Support our Operations Director with administration duties.

Computer literacy is important, as are good basic maths and English skills.

Attention to detail will also be a vital attribute.

This is an exciting time to be part of our team, so if you think you can deliver a first-class service while developing your skills in a fast paced environment we'd love to hear from you

Salary:
£21,223.00-£22,395.00 per year

Benefits: