IT Support Technician - Ipswich, United Kingdom - Pure Resourcing Solutions

Pure Resourcing Solutions
Pure Resourcing Solutions
Verified Company
Ipswich, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are currently working with a rapidly expanding market leading business based in Ipswich looking to bring on an IT Support Technician to focus on 2nd line IT support.


What is the job?:


  • The primary duties of the post will be to provide fundamental second line IT support alongside the Senior IT Support Technician, ensuring the progression and swift resolution of calls logged with the IT Service Desk and delivery of superior services inline with Service Level Agreements, while managing our colleague's expectations.
  • Administer and maintain system infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls, and Exchange/Office 36
  • Respond to any escalated server and network performance monitoring alerts, taking any necessary actions to resolve

What do you need?:


  • Excellent knowledge of Microsoft Windows Server 2016/201
  • Strong knowledge of Microsoft Exchange Server and Office 36
  • Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
  • Good Knowledge of backup and DR services (Azure)


If you are looking for a role like this then please reach out to Ryan at Pure to find out more.

They offer some excellent benefits and a very competitive salary.
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