Level 3 Technology Apprenticeship - Belfast, United Kingdom - Citi

Citi
Citi
Verified Company
Belfast, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

You're the brains behind our work.


You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there.

Whether it's honing your skills or building your network, we know that success can't come without growth.

Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here.

At Citi, we value internal mobility, and career growth is not a question of if, but when.

Citi's Institutional Clients Group (ICG) is looking for Apprentices to join our Application Production Management team in November 2023. This team provides critical support functions to our trading and banking businesses and support a broad range of technologies.

Our production support analysts work directly with traders on the trade floor and use their problem solving and technological skills to quickly resolve any technological issues, which can vary in severity and complexity and may impact Citi's reputation or profits.

This is very much a team environment, and apprentices will learn the skills needed for the role by working with other team members, learning tips and tricks from experienced members of the team, and will be given exposure to a vast range of experiences supporting technologies and users at Citi.


We provide you with the knowledge and skills you need to succeed.
We're committed to teaching you the ropes. During the program you will study for the City & Guilds

Level 3 Software Development training track of the ICT Apprenticeship.

Aside from your peer group and manager, you will have a buddy and a dedicated program manager whilst on program.

You will also benefit from first class technical and business training from a well-established team including access to Citi's online training portal.

Additionally you will experience side-by-side job shadowing and coaching with your team combined with the opportunity to work as a key part of a truly global team.


You will gain experience in liaising with Trading and Sales, Middle Office and Operations counterparts in one of the world's largest investment banks.

You will also have the opportunity to work with new and cutting edge technologies such as Cloud/MongoDB/Storm/BigData/Solace, as well as expanding skillset in established technologies such as TIBCO EMS/ Oracle/MS SQL/Linux/Weblogic/Gemfire to name a few.


Program Responsibilities

Your typical day will look something like this:


  • Improving Production Support Monitoring Techniques
  • Monitoring is vital to alert support to any issues within the production environment so they can be quickly resolved.
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Organizational and operational efficiency improvements
  • Nobody likes to repeat the same actions every day and click the same buttons, our apprentices get involved in efficiency improvements to see where tasks can be automated or streamlined to free their time to get involved in exciting projects
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Incident Management
  • Major Outages
  • Despite best efforts, inevitably there are major outages which production management must manage to get our systems back up and running. If this is not managed correctly, the impact on Citi's reputation and finances could be catastrophic.

We want to hear from you if

  • You have 5 GCSEs including English & Maths or equivalent
  • You have 1 A-Level or equivalent
  • Successful applicants will be enrolled onto the Belfast Met Level 3 Course

Who we think will be a great fit
A dedication to learning and a true passion for the business are vital.

As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact at a corporate level.

We value diversity and so do you.

We'll also be looking for the following:

  • Demonstrate motivation for joining both the program and Citi
  • Strong analytical skills & great attention to detail
  • Multitasking skills with the ability to selforganise and selfmanage your time, adjusting to competing priorities when necessary
  • A positive cando attitude, you are resilient & keen to learn
  • Forming part of and contributing to a team
  • Planning and documentation skills in order to implement process changes
  • Desirable
  • Microsoft Office (Excel, Word &PowerPoint including analytical and modelling skills)

What We Offer
We work hard to have a positive financial and social impact on the communities we serve.

In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.


We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.


Highlights to our core benefits include:

  • Award winning pension
  • Onsite health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Gener
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