Back Office Assistant - London, United Kingdom - Intra Urban Property Maintenance Ltd
1 day ago
Description
We are a multifaceted property business based in SW London. We are looking for a full-time Scheduling Assistant to work Monday - Friday, 8:30am - 5:30pm.The role will involve assisting with the scheduling of our incoming works orders.
You will be required to input the works order information into the system, schedule the jobs, order materials and issue job completion cards and invoices.
The role will specifically require you to follow a process and structure on our management software system to ensure the scheduling of the jobs is completed accurately and efficiently.
Training will be provided on how to use the software system.A key aspect of the business is ensuring that the property managers / landlords that we receive the works order from are updated and excellent communication is imperative.
Alongside this scheduling role, we will require the individual to assist with our own portfolio of rental properties, by liasing and responding to tenant issues / repairs and scheduling these works into the system.
Enthusiastic and self-motivated individual to assist with the management of our rental properties, by handling end of tenancies and new tenancies.
Duties:
- Scheduling new works orders and ordering materials for our engineers.
- Promptly issuing job completion cards to customers along with invoices.
- Liaising with tenants relating to issues and repairs. Followed by scheduling in any works required.
- Any other admin tasks associated to the management of the rental portfolio.
Requirements:
- Ideally some experience with scheduling or a property background is advantageous.
- Excellent customer service skills, with a polite and professional manner.
- Strong Microsoft Outlook / Office skills.
- Excellent written and verbal communication skills
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Work Location:
In person
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