Senior Business Support - London, United Kingdom - PA Consulting

PA Consulting
PA Consulting
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

About us
We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.


An innovation and transformation consultancy, we are 3,300 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics.

Our hybrid way of working is designed to help you plan your work and your life.

We want decisions about
_'where to work'_ to be governed by
_'the work we need to do'_ - whether that's at client sites, offices/labs/studios, or remotely from home.

We have five principles which will help us balance both creating a high-performance culture that delivers for our clients and the firm, and being understanding and inclusive to individuals, and the teams in which we all work


Our principles are:

we put your safety first; we trust PA people; we respect difference; we are responsive to clients and we are responsive to individuals and teams.


PA. Bringing Ingenuity to Life.

Job Description:


Our central business support function has been specially designed to support our capabilities and Go-To-Markets with support to Partners and generally ensuring the smooth running of the team, allowing our Partners and Consultants to focus on client projects.

Provide first class secretarial support to two Partners within the Health & Life Sciences Go-to-Market.

Supporting a Capability Lead within the Maple Business Support hub, ensuring the smooth running of the capability.


First point of contact for a wide range of personnel, providing support through a number of key activities listed below.


Working as part of a busy, business support team the role requires someone friendly, approachable, and confident who has great communication skills, preferably used to working in a team environment closely with other business support staff.

Mentoring and line management of junior members of the business support team.

Working closely with Partners, Consultants and external clients, the post is both secretarial and administrative.

Your time will be split between providing full secretarial support to two Partners

  • Diary Management
  • Organisation of complex diary and international travel arrangements across multiple time zones and complying with visa requirements. Liaising with both internal and external clients, including senior stakeholders across PA.


  • Time Management

  • Manage and prioritise workload, acting on your initiative to complete tasks.
  • Submission of expenses ensuring these are submitted promptly complying with company policy.
  • Support to the wider consultant team booking rooms and visitors, catering and travel booking support.
  • Support to client facing propositions and initiatives lead by the partners you will support such as arranging internal team meetings, promoting external client events, preparing documents, action taking/tracking and printing/binding documents
  • The remainder of your time will be supporting the Capability Lead including:
  • chasing down staff to ensure corporate deadlines met
- ensuring internal budgets and policies are adhered to
- organising and facilitating leadership team meetings
- arranging team meetings and socials
- coordinating the annual performance appraisal process
- tracking performance management issues
- collating monthly recognition awards
- updating MS Teams site
- acting as an escalation point for complex queries

  • Provide ad hoc cover for team members during leave or sickness absence.

Qualifications:


Skills/Personal Qualities:

  • A good level of secretarial and administrative experience, preferably in a large organisation
  • Confidence to push back and to do the right thing not the easy thing.
  • Experience of working within a business support team
  • Broad knowledge of complex diary management
  • Relationship builder, friendly and personable with a positive outlook
  • Computer literate with excellent MS Office skills especially Outlook, Word and PowerPoint
  • Smartly presented and confident with a professional manner
  • Proactive, with a commitment to quality, accuracy and close attention to detail
  • Effective communication skills (both written and verbal) with peers and senior management
  • Proven planning and organisation skills with ability to work to tight deadlines
  • Ability to prioritise, work under pressure to tight deadlines and adapt to change, able to prioritise and multitask.
  • Calm when workin
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