Office and Database Administrator - Amersham, United Kingdom - Roald Dahl's Marvellous Children's Charity

Description

Office and Database Administrator

RESPONSIBLE TO:
Head of Finance and HR


HOURS:35 hours a week (Part-Time considered - min of 20 hours over 4-5 days)


LOCATION:
Office based - Amersham, Buckinghamshire


SALARY:
£24,000 (pro-rata if part-time)

To provide professional, efficient, and effective administrative support to our marvellous team and help ensure the smooth running of day-to-day office tasks and activities.

There will be a focus on office, database, and finance administrative duties.


Key Responsibilities

• Office Administration:_
• Provide administrative support to the organisation.
• Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
• Manage and update filing systems, and other organisational documents.
• To be main day to day contact for our external IT support contractors.
• Assist with the coordination and organisation of meetings, events, and travel arrangements.
• Prepare and distribute internal communications and correspondences.
• Database Administration:_
• Manage and maintain the CRM system, ensuring accurate and uptodate data entry.
• Handle all enquiries received through the CRM system, providing timely and appropriate responses.
• Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
• Generate reports and analytics from the CRM system to track and measure key metrics.
• Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
• Training staff members on how to effectively use the CRM system.
• Customise and configure the CRM system to meet the specific needs of the organisation.
• Monitor and enhance data quality and integrity within the CRM system.
• Keep abreast of CRM system updates and new features to maximize its functionality.
• Finance:_
• Maintain accurate financial records by recording daily financial transactions.
• Reconcile bank statements and ensure all transactions are accurately recorded.
• Prepare and process invoices, payments, and expenses.
• Monitor accounts receivable and accounts payable.
• Collaborate with the finance team to ensure adherence to financial policies and regulations.
• Provide support during financial audits and examinations.

Other Information:


Person Specification & Skills

• Previous experience of working in an office environment, performing similar duties (Essential).
• Excellent written and verbal communication skills.
• Ability to work on own initiative and as part of a team.
• Good IT skills.
• Excellent time management skills.
• Highly organised with excellent attention to detail.

Salary:
£24,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Amersham: reliably commute or plan to relocate before starting work (required)

Work Location:
In person