Customer Relationship Executive - Omagh, United Kingdom - cathy moran recruitment

Tom O´Connor

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Description
**Customer Relationship Executive c23k

  • 24kdepends on experience + FREE lunch
  • Omagh Co. Tyrone**Due to continued growth, this well established and reputable packaging company are looking to expand their team by adding another Customer Relationship /Key Account Representative to support their customers. The role is office based in Omagh.
They work in a fast-paced environment and no two days will be the same.

You will be responsible for the businesses biggest clients, working across multiple sectors & will help to drive sales growth and strategic account development.


This role would suit someone who has worked within the private sector dealing with customers on the phone, in a sales/service environment, building and maintain relationships with existing customers.


There has never been a better time to join this committed and focused sales team and provide support to their customers and Account Managers.


The role

  • You will act as a representative for the company, but also as the chief advocate for your clients internally, maintaining and managing an established customer base.
  • Building and maintaining excellent relationships with large suppliers and customers over the phone.
  • Driving sales and identifying new opportunities to deliver mutually beneficial outcomes for both the company and customers.
  • Liaising and negotiating with suppliers on pricing and order progress.
  • Excellent customer service skills and ability to build rapport and longterm trading relationships with customers and suppliers.
  • Working closely with other internal departments to ensure the customers' needs are met
  • Supporting Business Development Managers as and when required

Experience and skills

  • 2 years + experience working in a similar role dealing with customers on the phone
  • Experience working in any of the following industries advantageous; food company, customer service industry selling tangible products or manufacturing company.
  • Sales or Internal sales experience or key account management in an office setting advantageous
  • Ability to work in a fastpaced office environment and deliver multiple tasks to strict deadlines
  • An excellent communicator with a strong work ethic
  • Previous account management experience with customers advantageous
  • Computer literate and able to use a CRM system
  • Strong attention to detail with positive cando attitude.
  • Selfmotivated and able to work in team environment.
  • Commercial awareness and an interest in developing your skills with ambitions for the future of the company.

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£24,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Discounted or free food
  • Free parking

Schedule:

  • Monday to Friday
  • No weekends

Experience:

- customer service: 2 years (preferred)
- internal sales: 2 years (preferred)

  • Customer relationship management: 2 years (preferred)

Work Location:
One location

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