Customer Service Assistant - Sunbury, United Kingdom - Subway
Description
The Sandwich Artist greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork.
Exceptional guest service is a major component of this positionTasks and responsibilities:
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs Cash-In Procedure
- Prepares food neatly, according to formula, and in a timely manner.
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3step method for cleaning
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY _Operations Manual_.
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY _Operations Manual_.
- Performs light paperwork duties as assigned.
- Completes University of SUBWAY courses as directed.
Education**:
Some high school or equivalent.
Experience & Skills**:
No previous experience required.
Ability to understand and implement written and verbal instruction.
Physical:
Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.Schedule:
- Day shift
- Weekend availability
Work Location:
One location
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