London Programme Coordinator - Action Tutoring

Action Tutoring
Action Tutoring
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About the opportunity
Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in London (Schools are likely to be centred around the East London area e.g. E13, E15, E11. A smaller number of schools may be located in Islington and the South London area).

You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.


Place of work:

On most days, you will be required to work in Action Tutoring's partner schools in London as well as working from home between programmes.

Occasional travel to our London office will be required. Travel costs to schools will be paid.


Contract and hours:
Permanent, full-time. We offer flexible hours with as core hours. A full working week is 37.5 hours.


Start date:
Early February 2023 if possible


Closing date:
Sunday 8th January 2023


Interviews: 12th and 13th January 2023


Duties and responsibilities

  • Responsible for the delivery of Action Tutoring's tutoring programmes in partner schools, whether online or face to face.
This includes working closely to manage all key stakeholders:

schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.


  • Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
  • Manage the tutor signup process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
  • Update and maintain Action Tutoring's database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
  • Work with the London Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
  • Proactively report to the London Programme Manager on the details of Action Tutoring's operations in your partner schools.
  • Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

Qualifications criteria:


  • Undergraduate degree (or equivalent experience).
  • A*C in maths and English at GCSE (or equivalent experience ).
  • Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You'll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
  • This position would suit you if you're looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.

You will be likely be more successful in this role if you have:

  • Experience of working with young people and/or project management.
  • Experience in costumer service roles.
  • Evidence of an interest in education and/or the third sector would also be an asset.

Benefits

  • Hybrid working
We offer a flexible combination of office and home based working.

  • Holiday
  • 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days).
  • Flexitime and TOIL


We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.


  • Team away days
The whole team across the UK gets together three times a year.

  • Pensions
We have a workplace pension scheme with a 3% employer contribution.

  • Culture of celebrating
Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond.

  • Knowledgesharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.

  • Socials
Team socials around team days, regular bring-and-share team lunches and other activities.

  • Proofreading Team


As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.


  • Ad hoc projects
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