Network Administrator - Camberley, United Kingdom - IT Talent Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

Skills and Experience:


Essential:


  • Successful security clearance and vetting is mandatory for this role.
  • Good creativity and Technical skills with the ability to find solutions.
  • Fault diagnostics and troubleshooting with a variety of IT systems.
  • Indepth knowledge and experience with networking and routing protocols.
  • Must be able to administer complex networks and hardware such as routers, firewalls, VMs etc.
  • Proven background with working within a technical environment.
  • Delivering key operational support to customers and meeting SLAs.
  • Monitoring performance and managing parameters to provide fast response.
  • Identify and escalate situations requiring immediate attention.
  • Provide service support for new and existing projects.
  • Strengthen of a highly motivated and technical team.
  • Liaison with the Customer Service Desk to ensure fast response for reported incidents.
  • General knowledge of a wide variety of IT and technical ability rather than a focused role.
  • The ability to "get things done" and take ownership of tasks.
  • Ability to work to tight timescales and manage multiple tasks and internal and external customers.

Desired:


  • Experience of wireless technology such as APN, Mobile 3G /4G or radio networking.
  • Ability to use Linux command line and Windows operating systems.
  • Coding, scripting or design skills are very desirable, especially Unity 3D development.
  • Design experience with Web or Software GUI.
  • Documenting processes or creating guides and manuals.
  • General networking experience.
  • A good personality, creativity and drive to succeed.
  • Current UK Driving Licence.
You will be required to build customer relationships, these will include

  • Maintain a positive and professional image of the company when dealing with internal staff, customers and third parties.
  • To maintain a firstclass level of customer service ensuring that all internal staff and customers are treated efficiently and in an appropriate manner.
  • Maintain excellent verbal communication skills with the ability to communicate effectively at all levels in the organisation.
  • Demonstrate an aptitude for negotiating and the management of third parties.
  • Strong communication skills (written, face to face, and by phone).
  • Ability to remain calm under pressure.

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