Network Administrator - Camberley, United Kingdom - IT Talent Solutions Ltd
Description
Skills and Experience:
Essential:
- Successful security clearance and vetting is mandatory for this role.
- Good creativity and Technical skills with the ability to find solutions.
- Fault diagnostics and troubleshooting with a variety of IT systems.
- Indepth knowledge and experience with networking and routing protocols.
- Must be able to administer complex networks and hardware such as routers, firewalls, VMs etc.
- Proven background with working within a technical environment.
- Delivering key operational support to customers and meeting SLAs.
- Monitoring performance and managing parameters to provide fast response.
- Identify and escalate situations requiring immediate attention.
- Provide service support for new and existing projects.
- Strengthen of a highly motivated and technical team.
- Liaison with the Customer Service Desk to ensure fast response for reported incidents.
- General knowledge of a wide variety of IT and technical ability rather than a focused role.
- The ability to "get things done" and take ownership of tasks.
- Ability to work to tight timescales and manage multiple tasks and internal and external customers.
Desired:
- Experience of wireless technology such as APN, Mobile 3G /4G or radio networking.
- Ability to use Linux command line and Windows operating systems.
- Coding, scripting or design skills are very desirable, especially Unity 3D development.
- Design experience with Web or Software GUI.
- Documenting processes or creating guides and manuals.
- General networking experience.
- A good personality, creativity and drive to succeed.
- Current UK Driving Licence.
- Maintain a positive and professional image of the company when dealing with internal staff, customers and third parties.
- To maintain a firstclass level of customer service ensuring that all internal staff and customers are treated efficiently and in an appropriate manner.
- Maintain excellent verbal communication skills with the ability to communicate effectively at all levels in the organisation.
- Demonstrate an aptitude for negotiating and the management of third parties.
- Strong communication skills (written, face to face, and by phone).
- Ability to remain calm under pressure.
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