Administrator - Newport, United Kingdom - Eden Brown Synergy
Description
Eden Brown Synergy is working with a Public Sector Organisation based in Newport who are looking for an Administrator for 3 Months Initially.
The role is part time expecting 30.5 hours per week, to start ASAP and paying £10.51 PAYE per hour.The role is in scope of IR35 and offers Hybrid 2 days office: 3 days at home.
JOB PURPOSE
To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others
Responsibilities:
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e., a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a data base or manually.
- Support line management on any additional admin when required.
- Liaise with internal/external clients.
- Maintain records for audit purposes.
- Ensure deadlines are met.
- Experience of office working / customer service
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a highquality customer service in a professional manner, creating trust and confidence
- Excellent communicator
- Effective team player, who constantly displays commitment and flexibility
- Assimilates and applies policies and procedures consistently
- Accurate and timely delivery of tasks
- Effective problem solver
- Excellent organisational skills
- Attention to detail
Thank you
Aayush Purohit (Eden Brown Synergy)
Eden Brown Synergy is an equal opportunities employer.
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