Assistant Manager, UK Customs Center of Excellence - Witney - Abbott Laboratories

    Abbott Laboratories
    Abbott Laboratories Witney

    6 days ago

    Description

    About Us:At Abbott, we help people live more fully at all stages of life. Abbott is about the power of health. For more than 130 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

    Abbott Diabetes Care designs, develops, and manufactures leading-edge blood glucose monitoring technology for use in both home and hospital settings, including our revolutionary Freestyle Libre Flash Glucose Monitoring System.

    The Opportunity:

    We are excited to offer anAssistant Managerto join ourUK Customs Center of Excellenceat Abbott Diabetes Care. Based at our Centre of Excellence in Witney, you will play a key role in overseeing the daily operations of our centralized customs team, supporting all UK affiliates. This is a pivotal role where you'll lead process improvements, ensure regulatory compliance, and collaborate with global teams to enhance the efficiency and effectiveness of our customs operations. Join us and shape your career as you help shape the future of healthcare.

    Responsibilities:

    As Assistant Manager, UK Customs Center of Excellence, your key responsibilities will include:

    • Overseeing daily customs operations for all UK affiliates, ensuring compliance with HMRC regulations and global trade policies.

    • Leading and mentoring a team of four, providing guidance, training, and support to ensure smooth and compliant operations.

    • Managing import/export processes, ensuring timely and accurate documentation and clearance.

    • Identifying and mitigating customs and trade compliance risks.

    • Driving continuous improvement initiatives to enhance customs processes and operational efficiency.

    • Preparing and reviewing reports on customs activities, compliance status, and team performance for senior management.

    • Coordinating with internal and external stakeholders, including suppliers, customs authorities, logistics providers, and brokers.

    • Developing and delivering customs training programs for internal teams across UK affiliates.

    • Managing documentation in line with divisional retention policies and maintaining risk registers.

    • Supporting product classification, country of origin reviews, and the use of customs special procedure codes.

    • Ensuring broker due diligence, including SLA and KPI reviews, with feedback to senior leadership.

    • Acting as a subject matter expert on classification, valuation, and customs procedures in a dynamic, fast-paced environment.

    Education and Experience:

    We are looking for candidates who bring:

    • A bachelor's degree in International Trade, Business Administration, or a related field (preferred but not essential).

    • Equivalent knowledge or practical experience in customs operations and compliance.

    • Strong understanding of UK Customs regulations and international trade laws.

    • Experience working in cross-functional, international environments.

    • Proficiency in customs software, Microsoft Office Suite, and ERP systems such as SAP, SAGE, or AS400.

    • Relevant certifications (e.g., Certified Customs Specialist) are desirable.

    • Excellent communication, leadership, and organizational skills.

    • A detail-oriented, problem-solving mindset with the ability to manage complex compliance issues and lead a collaborative team.

    What We Offer:

    At Abbott, we're committed to helping you live your best life—both professionally and personally. In addition to a competitive salary, we offer:

    • A defined-contribution pension scheme.

    • Share ownership opportunities.

    • Private healthcare and life assurance.

    • A flexible benefits package tailored to your needs.

    • A dynamic, inclusive work environment with opportunities for career growth.

    • Access to a variety of wellness initiatives at our Witney site, including onsite allotments, couch-to-5k campaigns, beekeeping, yoga, and more.

    Abbott is an equal opportunities employer.

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