Sales Coordinator - London, United Kingdom - Auriens

Auriens

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Draycott Nursing & Care

This is an exciting time to be joining Draycott Nursing & Care as we focus on our growth and expansion in delivering world class Nursing and Care.

You will have a chance to work alongside the gold standard in Registered Nurses and Carers.

Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.

For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support.

Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.

About you and the Role
At Draycott it is of the upmost importance to maintain and build on the relationships with healthcare partners such as GP's / Hospitals /other health care professionals and stakeholders to see how we can work more closely together and support their care requirements; this will be done in conjunction with the Business Development Manager

Main Duties

Answering and directing calls to relevant team member if required
Taking care and nurse enquiries from clients and next of kin
Liaising between the Clinical Nurse Manager and Care Coordinators to arrange care and nurse liaison visits
Updating and recording enquiry data spreadsheet
Sending paperwork/contract as required
Attending daily 9.30am and 4:30pm meetings to give team update on enquiries progress

Responsibilities

Identifying new business opportunities, including new markets, new clients, new partnerships or new products and services
Developing and maintaining relationships with business stakeholders, including clients, partners or vendors
Conducting periodic market research and analysis
Managing and coordinating the activities for the Business Development Manager
Offering aftersales support to customers. Building relationships with new clients, gauging their needs and developing proposals to address these needs
Maintaining and developing relationships with current clients
Be the enquiries lead and primary point of contact for all prospective clients and Local Authorities, negotiating fees and placement terms to meet business needs
Manage the onboarding process and ensure that all prospective clients receive appropriate assessments, services and provision, confirming whether their needs can be suitably met and signing off final care package
Possessing a strong understanding of the company's products, the competition in the industry and positioning
Maintain sound knowledge of relevant legislation and practice standards, ensuring that procedures remain compliant, and stakeholders are well informed where required

Qualifications & Experience

At least 1 year prior experience in a similar commercial / sales support role
A strong communicator with outstanding interpersonal skills to liaise with clients and stakeholders at all levels
Experience in Social Care would be advantageous, but a demonstrable desire to expand knowledge and experience into the domiciliary sector is essential
Desirable is to have clinical knowledge
Excellent interpersonal skills: clear and articulate in both verbal and written communication with the ability to build strong relationships
Confident in talking to customers at a technical level in a sales capacity